The Austin Company

The Austin Company provides design-build and location consulting services for commercial and industrial operations. Our facility solutions are developed and implemented to improve your operations and make them more efficient - the results you receive are more than just shade and shelter for your business. Check out our blog for Austin's insights on the design-build industry.   

Founded in Cleveland, Ohio, in 1878, we offer a comprehensive portfolio of in-house services, including architectural design, engineering, design-build, construction management, operations improvement and consulting. In addition to services for the built environment, Austin offers value-added strategic planning services, such as site location, transportation and distribution consulting, and facility and process audits. Our Results, not ExcusesTM approach provides you with expertise and innovative solutions for your facility challenges.

The Austin Company headquarters remain in Cleveland, with additional offices in Irvine, California; Atlanta, Georgia; Kalamazoo, Michigan; and St. Louis, Missouri; in addition to a joint venture company in Mexico. Austin became a wholly-owned subsidiary of Kajima USA Group in 2006 and is a proud member of the Kajima family of companies. Kajima Corporation is a leading global engineering and construction contractor. 

Learn More >

Building Trust and Keeping Clients

“You start losing a client the moment you get it.” ~ Jay Chiat

Regular readers of my blog know that I like to post some quotes at the end that are relevant, sometimes amusingly so, to the topic. In researching appropriate quotes for this post, I came across this one by Jay Chiat, Advertising Executive and co-founder of TBWA\Chiat\Day.

Integrated Project Teams: 5 Steps to Improve Project Performance

A recent study by KPMG, reported in Building Design & Construction, indicated that more than half of the Owners who contracted for projects last year suffered underperforming projects – defined as being more than 10% over budget or 10% over schedule.

Supply Chain Trends, Part 1

By: Tori Ung, Location Analyst with Austin Consulting

Manufacturers are facing many trends and challenges these days, including those from both the supply chain and transportation sides of their business. This two-part series will examine these issues, so companies can be better prepared to address them.

Risk Management

Leading with Industry Loyalty

Recently, while at a conference in an industry we serve, I was asked by a prospective client why they should choose The Austin Company over a competitor for their next project. It is an awkward question since first, you are being put in a position where anything you say can be interpreted as bashing the competition and that can always backfire on you. And second, in our industry, we do not know our competition as well as say, Coke knows Pepsi.

Emotional Intelligence on an Aircraft Carrier

I attended two industry conferences last week and was struck by the similarities of the underlying theme of two of the keynote address speakers.

Creating Expectations: Building a Foundation for Success

I recently participated in what was potentially a very challenging meeting with an excellent prospect. The design of the plant we had been schematically developing was presumably well over their budget.

Yet, the team working on this accomplished a number of important tasks in the development of this opportunity. Within these tasks lies a process that is the foundation for greater success in sales and, yes, in relationships in general.

Channeling our Inner Ernie Banks: The Power of Positivity

Permit me some self-indulgence on this one. I have joked for years that being a life-long Cubs fan provided great training for a career in sales – it has taught me how to deal with disappointment and adversity, how to maintain optimism and good will, and that attitude is the biggest factor in one’s happiness and success. No one represented those qualities more than Ernie Banks. “Mr. Cub” passed away recently at the age of 83. 

Perspectives on Leadership

I have been reading a wide range of articles and books lately on the roles and responsibilities of leaders and how that affects results, and it has me thinking.

Pages