The Austin Company

The Austin Company provides design-build and location consulting services for commercial and industrial operations. Our facility solutions are developed and implemented to improve your operations and make them more efficient - the results you receive are more than just shade and shelter for your business. Check out our blog for Austin's insights on the design-build industry.   

Founded in Cleveland, Ohio, in 1878, we offer a comprehensive portfolio of in-house services, including architectural design, engineering, design-build, construction management, operations improvement and consulting. In addition to services for the built environment, Austin offers value-added strategic planning services, such as site location, transportation and distribution consulting, and facility and process audits. Our Results, not ExcusesTM approach provides you with expertise and innovative solutions for your facility challenges.

The Austin Company headquarters remain in Cleveland, with additional offices in Irvine, California; Atlanta, Georgia; Portage, Michigan; and St. Louis, Missouri; in addition to a joint venture company in Mexico. Austin became a wholly-owned subsidiary of Kajima USA Group in 2006 and is a proud member of the Kajima family of companies. Kajima Corporation is a leading global engineering and construction contractor. 

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The Benefits of Unplugging

Quitting something “cold turkey” is very difficult to do, unless the thing you are quitting is no longer available. There are 168 hours in a week. If we get an average of 7 hours of sleep per night, that leaves 119 waking hours. So, if we are working 40 hours per week, it is one-third of our waking hours.

A Lean Approach: How Planning and Understanding Provide Customer Value

I attended a seminar this past week on Lean strategies. The speaker pointed out that while Lean is often thought of as a manufacturing strategy, it is applicable to any series of tasks that make up a process. So any such process, whether it is the manufacturing process, the process for running a loan application through a financial institution, or the process for designing and building a building, is a candidate for applying Lean principles.

There’s No Place Like Home: Creating a Desirable Business Culture

Two unrelated news stories this week have me thinking about what they have in common.

How Upfront Project Planning and a Design-Build Approach Benefits the Customer

The most recent issue of Engineering News Record (ENR) featured two articles that referenced improvements being introduced into the planning of projects.

It's All About the Fundamentals

 

Recently, an experienced sales professional told me he was focusing on making connections and he wasn’t going to go out on any “milk runs” until he had a live prospect. Email and networking on the phone was his strategy for connecting and prequalifying leads.

Reading for Continuous Improvement and Business Growth

For a long time, I have made it a habit to always read one or two books at the same time. My personal formula is a non-fiction book on history, especially biographies, and a business book of some sort. For many reasons, I fell out of this practice the first six months of this year. I had been reading a book on organizational lifecycles that, while very interesting, read like a text book.

Project Communications: Writing with Empathy

Several recent communication issues with some clients have surfaced that have caused me to think about the common link between them. What I have found is that written communications take place with more focus on communicating what the writer wants to say, rather than being empathetic to how the intended reader will interpret the message.

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