Recently, there have been discussions within our management ranks about email preferences. The topic centers on how much information does one want to see. Some prefer to get copied on everything. Others on a need-to-know basis. But, at the end of the day, we are all trying to find a happy medium of managing time and information. A few of us remember the days of “Goldenrod” – I’ll explain that in a little bit for those not familiar with its meaning.
One of my favorite sources of thought and contemplation of business is the McKinsey Quarterly. In case you are not familiar, McKinsey & Company is one of the leading management consulting firms in the world and a top source of global CEO recruits. Many top authors and analysts also have gone through McKinsey’s organization. The Quarterly is a publication of some of their most esteemed thinkers’ works.
Benjamin Franklin is quoted as saying, “It takes many good deeds to build a good reputation, and only one bad one to lose it.” And reputation in business is not immune to this wisdom. What gets lost sometimes in the day-to-day, give-and-take of work is the loss of focus that the one bad deed that Mr. Franklin was referring to might have just taken place.
As each of us goes through our careers, we encounter individuals who, by the sheer force of their spirit, make our profession and our work lives better. If we’re lucky and end up in the right places, we may encounter more than one or two of these special individuals.